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Marc is a co-founder of Fit Associates, LLC. Fit is a design research and consulting firm based in Pittsburgh, which works with its clients' teams and managers to make products and processes better. This means we do contextual research, design facilitation, process coaching, interaction and communication design, and a range of customized services that arise through long-term relationships with teams. Now in its fourth year, Fit’s clients include Microsoft, Whirlpool, Comcast, SAP, Seagate, Respironics and Nissan.

After a first career as a software developer, Marc is now thirteen years into a second career as a designer, educator and a researcher. His personal client list includes BBC, the U.S. Army, Crate and Barrel, Microsoft, Allstate, Caterpillar, Diamond Partners, and Texas Instruments. He has taught both lecture and studio courses at Carnegie Mellon's Graduate School of Design (where he was the 2003 Nierenberg Distinguished Chair of Design) and the Institute of Design, IIT in Chicago.

Marc served as Chief Experience Officer of the pace-setting user experience consultancy HannaHodge, where he was responsible for the firm's user-centered process, team culture, and research initiatives. He was a Director of User Experience at Cambridge Technology Partners. Prior to that he was a consultant with seeSpace, VP of Design for Digital Knowledge Assets, and a Senior Architect in Andersen Consulting's Advanced Technologies Group.

Marc has an undergraduate degree in Anthropology and Linguistics, and completed requirements for a Master's in Computational Linguistics at New York University. Marc frequently speaks and conducts hands-on workshops in industry and academic settings around the world. He currently serves on the advisory boards of UXNet, The Interaction Design Association, and Rosenfeld Media.